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Changes in working hours over the New Year holidays

28 Dec 202017:11

Dear clients,

We would like to congratulate you on the upcoming celebrations and draw your attention to changes in the working hours of our departments:

Department

31.12

01.01-03.01

04.01

Customer Support

00:00–17:00

closed

usual schedule (00:00–23:59)

Payments processing (Withdrawals)1

08:00–17:00

closed

usual schedule (08:00-19:00)

Partner Program

09:00–15:00

closed

closed

Personal Manager Service

09:00–15:00

closed

closed

Timezone is GMT+3.

On December 30, 2020, all of the listed departments operate as usual.

Starting January 4, 2021 Customer Support and Payment Processing will resume business as usual. The Partner Program Department and the Personal Manager Service will resume work on January 11, 2021.

If you have any questions or concerns about these changes, please don’t hesitate to contact our dedicated Customer Support team that is always happy to help.Contact us via TelegramFacebook Messenger, online chat, via Skype (only in call format), by sending an email to support@alpari.com, or by phone on +44 8449 869559.

Yours respectfully,
Alpari

Note:

1. Client bank payments made via Ameriabank will be processed until December 30, 2020 inclusive. Furthermore, the bank will be closed until 08.01.2021. Client payments through Sberbank Kazakhstan will be made through December 31, 2020 inclusive. Furthermore, the bank will be closed until 04.01.2021.

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